Via.ai runs inside production sales channels for travel brands and credit card companies. Here is how we secure the platform, how we handle data, and what we have been independently assessed against.
VIA AI has successfully completed an independent SOC 2 Type II examination based on the AICPA Trust Services Criteria. The assessment evaluated controls covering security, availability, processing integrity, confidentiality and privacy.
Layered security controls across the platform and the infrastructure it runs on.
Data encrypted in transit and at rest.
Role based access controls, with multi-factor authentication support.
Continuous monitoring and logging across the platform.
Vulnerability management and patching as an ongoing process.
Independent penetration testing.
Secure cloud infrastructure.
Responsible data handling, on behalf of the brands whose customers we talk to.
We process what the service needs, and no more.
Secure data processing practices throughout the platform.
Access management and auditability across systems.
Transparency and control for the brands we work with.
Compliance with applicable privacy requirements.
Read the privacy policy for how personal data is handled.