THE VIA.AI DIGITAL CONCIERGE
VIA.AI B2B2C SAAS CONCIERGE SERVICE.
Transform customer engagement by going beyond traditional e-commerce transactional models. With dynamic, personalized services tailored to individual customer preferences, we enable businesses to build loyalty, enhance retention, and discover new revenue opportunities.Become the go-to destination for all things travel and lifestyle.
PROACTIVE & REACTIVE ENGAGEMENT
Via.ai anticipates customer needs, offering personalized suggestions for travel, wellness, and lifestyle services before they even ask, while also responding to real-time queries.
REDUCE OPERATING COSTS
Automated, AI-driven recommendations reduce the need for extensive customer service teams, cutting operational costs by as much as 40%.
SCALABLE AND FLEXIBLE
Via.ai easily scales to manage dynamic inventory, complex itineraries, and real-time coordination across multiple sectors.
INCREASE CUSTOMER LIFETIME VALUE
Deliver ongoing, tailored experiences that increase transaction frequency, lifetime value, and customer loyalty.
HOW THE CONCIERGE WORKS
Via.ai's personalized digital concierge leverages advanced perception-enabled technology to provide a seamless and personalized travel and lifestyle experience.
PERSONALIZATION
Via.ai leverages customer data to provide context-aware travel, wellness, and lifestyle recommendations.
BRAND ASPIRATIONS
The concierge takes into account each brand's unique needs when interacting with end customers.
INTERACTION
Customers engage via your app, website, messaging platforms, or social media channels.
REAL-TIME INVENTORY
The concierge connects to real-time inventories of travel and lifestyle providers.
REAL-TIME ADJUSTMENTS
The concierge refines suggestions based on continuous learning from customer interactions.
TECHNOLOGY AND AI
01
Natural Language Processing (NLP)
Seamless, conversational AI interactions offer real-time, personalized responses.
02
Ongoing Customer Learning
Our AI continually gathers and analyzes interaction data, refining recommendations to fit each customer’s preferences.
03
Real-Time Inventory Management
Integrated with your brand’s systems, Via.ai dynamically updates availability for travel, events, and wellness experiences.